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System Integrity at bluesign

Ensuring trust, accountability, and transparency in sustainable textile production

At bluesign, integrity is at the core of everything we do. Our commitment to impartiality and transparency ensures that every product and process aligned with the bluesign System meets the high sustainability standards. We set strict critera and conduct independent assessments to maintain trust across the entire textile supply chain.

From chemical suppliers and manufacturers to brands and retailers, our integrity framework guarantees that bluesign® APPROVED chemicals and articles as well as bluesign® PRODUCTS meet strict environmental, social, and chemical safety requirements.

Why Integrity Matters

The textile industry faces growing regulatory and consumer demands for sustainable, ethical, and transparent production. The bluesign system ensures compliance by:

Independent Verification

Regular on-site assessments uphold our high standards.

Fair & Impartial Processes

Our certification and monitoring processes are unbiased, independent, and rigorous.

Ongoing Compliance Monitoring

Our systematic spot checks, trademark enforcement, and audits prevent greenwashing and ensure credibility.

Transparent Certification & Reporting

We provide clear, data-backed product certifications and environmental impact reports for full supply chain accountability.

Consumer & Stakeholder Trust

Compliance with bluesign Criteria strengthens reputation, reduces risks, and increases consumer confidence.

How We Ensure System Integrity

All bluesign employees are dedicated to adhere to our Code of Integrity independent from their role.

We conduct thorough assessments of chemical suppliers, manufacturer and brands and their products to ensure conformity with our bluesign criteria.

With our yearly follow-up assessment, continuous data collection and regular re-assessments we confirm the conformity of our system partner and their dedication for continuous improvement.

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These steps are carried out in the same way, independent from assessor.

Code of Integrity

Integrity lies at the heart of bluesign, an SGS company. The trust that we inspire in our customers and stakeholders is the key to our success as an organization and as individuals.

The Code of Integrity is available in many languages:

Download Code of Integrity

For further information please visit the SGS pages compliance and integrity.

Visit SGS Compliance & Integrity Page

Employees and external parties are encouraged to speak out and report any concerns or suspicion that the Code is being violated.

If you wish to ask a question or report a suspected violation of the Code, you can call the Integrity Helpline or file a written report online.

Report Integrity Violation

Impartiality & Fair Practices

  • Unbiased Decision-Making – Our System Integrity team and all bluesign employees operate independently from commercial interests to ensure fair and transparent certification.
  • Non-Discriminatory Processes – All assessments are conducted based on objective criteria, ensuring fairness for all system partners.

Statement of Impartiality

An Impartiality Advisory Commitee IAC is established to ensures a balanced representation of significant internal and external stakeholders for safeguarding impartiality.

The IAC members provide expertise to advice bluesign Management Team on policies, principles, operations and risks on impartiality.

bluesign technologies ag, an SGS company, understands the importance of impartiality and potential conflicts of interest in carrying out its range of testing, inspection, and certification services. Impartiality is defined as ‘not having prejudice towards or against any particular side or party.’ bluesign/SGS undertakes to act impartially in relation to interactions with all of our clients/customers and other stakeholders.

—Charles LY WA HOI, Chairman of the Board of Directors, bluesign technologies ag, an SGS company, Executive Vice President, SGS

Complaint & Appeals Process

  • Trademark & Certification Oversight – We monitor the proper use of the bluesign logo and take action against misrepresentation or non-compliance.
  • Reporting Mechanisms – If you suspect a compliance issue, we provide a clear, accessible complaint process to ensure swift resolution.
Processing complaints/appeals is an integral part of bluesign’s clients relations and assurance of customer satisfaction. The process is open for companies, individuals or other stakeholders who want to raise a complaint concerning certified products, bluesign services, misuse of bluesign trademarks or others. It is also applicable in the case of an appeal against bluesign decision. Complaints are handled within a reasonable timescale and as transparently as possible, whilst fully respecting principles and requirements of confidentiality and impartiality and will not result in any discriminatory actions.

Want to file a complaint or appeal?

Nonconformities and Consequences

Please contact our System Integrity Team SystemIntegrity@bluesign.com with a description of your complaint/appeal, the reason for it, and any evidence such as documents, links or pictures.

Thank you for sharing your thoughts with us and helping us improve.

Download Complaint & Appeals Process PDF

At bluesign, transparency and integrity are essential to achieving real, lasting impact. To support continuous improvement across the value chain, we’ve outlined the process for identifying and addressing nonconformities within our system partnership.

This downloadable summary explains what happens when criteria conformance is at risk, including the steps taken, timelines, and potential consequences. Download the document below to better understand how we safeguard the credibility and reliability of the bluesign System.

Download Now
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Building a More Transparent & Responsible Textile Industry

At bluesign, integrity and compliance are not just policies—they are commitments. By ensuring rigorous verification, supply chain transparency, and fair certification practices, we help brands, manufacturers, and chemical suppliers achieve real sustainability progress and build trust with consumers.

Join us in shaping a more responsible textile industry

Become a bluesign System Partner today